Refund policy

1. Returns

We accept all items back within 30 calendar days of delivery for a full refund including sale items and special orders. Before returning any item, please contact us by mail, e-mail, or telephone to receive a return authorization and pre-paid shipping label. Items returned without authorization are considered a donation.

We cannot accept returns of certain items, including:

– Any item that is returned more than 30 calendar days after delivery.
– Any item that is not in its original condition or has been damaged (other than damage occurred during shipment).

Missing or defective items:

Email to booksnest@russianbooksusa.com to report any problem with your order. Be sure to thoroughly unpack your order and inspect all items.  Claims must be made within 30 calendar days.

Return the items

to Booksnest, LLC. using the pre-paid shipping label.

2. Privacy

We will never trade or sell your information. Any information collected by Booksnest LLC., will be used solely to ship your product or provide you with updates on new publications, sales, coupons and events in our bookstore.

3. Credit card security

Once the payment is made, all the information customers provide is encrypted and transmitted via a secure link to our account. Once the transaction is approved, we don’t store credit card details. This is the safest way to shop on the Internet.

4. russianbooksusa.com web site content and copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Booksnest, LLC. or its content suppliers and protected by international copyright laws. The compilation of all content on this site is protected by international copyright laws.

5. Product descriptions

Booksnest, LLC. attempts to be as accurate as possible in describing listed items. However, Booksnest, LLC. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Booksnest, LLC. itself is not as described, your sole remedy is to return it in unused condition within 30 days from receipt.

6. Site policies, modification, and severability

Please review our other policies, such as our Shipping and Returns policy, posted on this page. These policies govern your use of iLearnRussian.com and Booksnest, LLC. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

7. Questions

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact” link in the top menu. Or you can email us at: bbooksnest@russianbooksusa.com.